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FAQ

How can i custom my fairing kits from iFairings.com ?

iFairings.com accept custom fairings without extra charges. The following is the tips regarding how to place a custom order:

1: Click the catalogue and choose the right model fairing that you want, then select any design of this model fairing and add it into your shopping cart even though you dont want this design.

2: Write your custom idea in the " Custom Instruction "and let us know how we should paint your fairing. It is better to make it detailed as possible.

3: It is much better to send us your custom design photos if you have by licking the " Customize Photo " to upload it to us.

When we get your order, we will paint your fairings according to the " Custom Instruction " and " Customize Photo " instead of the original photo online.

If you still have any questions regarding how to place a custom order, just contact us.

I see a paint scheme i like, but it's not included in the listing for my bike's category or other website source, how do i order it ?

iFairings.com carries a easy way for you to place an order with a color scheme that does not in the listing for your bike or on other website source. The following is the tips regarding how to place a custom order:

1: Click the catalogue and choose the right model fairing that you want, then select any color scheme of this model fairing and add it into your shopping cart even though you dont want this color scheme.

2: Write you idea regarding how we should paint your fairing color in the " Custom Instruction ".

3: Send us your color scheme photo by licking the " Customize Photo " and upload it. No matter this color scheme is for your bike or some other brand or model bike, we can apply the same color scheme to your bike.

When we get your order, we will paint your fairings according to the " Custom Instruction " and " Customize Photo " instead of the original photo online.

If you still have any questions regarding how to place a custom order, just contact us.


What we will get with the purchase of the fairing ?

The complete fairing set comes with all painted cowl shown as the photo and all any small ABS plastic pieces. The small ABS trim plastic pieces are not included in the photo. Plus, windscreen, tank protector, universal install bolts and extra heat shield will be sent to you as a token of appeciation of your business.


What is the lead time of your fairing ?

All fairings are expected to be ready for shipment in 7-10 working days from the order date, then you will get an updated email notification from iFairings.com and the relevent finished order photos for your confirmation. If you confirm the color and decal, then we will ship it immediately according to the shipping address.

 

How long am i supposed to get my order at my doorstep ?

It takes approximately 12-25 days in total for the fairings to be delivered to your doorstep depending on the shipping destination. United States, Canda and Singapore,etc cosumers can have package in hand within 12 days after the order date. European countries cosumers can get orders 18 days after the order date, other countries and areas, it takes about 25 days. cosumers can load in the account to track the status of the roders and we also will send emails to cosumers upon the status is updated.This lead time consists of the time taken for production, time for paint to completely dry and delivery time.

 

What if it is delay in shipping ?

In an unlikely event, it is possible for international shipments to be delayed due to unforeseen circumstances, which are usually beyond our control. they are include but not limited to untrackable online, delay in updating the status,etc. Such delays do occur very rarely and only for a very short time. Our support team fellow keep watching at the shipping all day and if it does come to our knowledge that your shipment has been delayed, we will notify you of the delay immediately via mail and we will do what it takes to make it right and keep you informed.


How about your fairing compared with the OEM bodywork ?

All bodywork purchased from iFairings.com are OEM comparable, with the price being the only noticeable difference. Our body kits are all "injection molded"  with A grade ABS material, and then they will be light sanded to ensure the surface is smooth. Plus,be aware that our bodywork is injection molded ( same manufacturing process as the original factory fairing),which ensure the panel precise fitment. Double layers UV primed paint plus clear coat varnish have the fairing more glossy and colorful and more resistant to abrasion. All painted fairing is painted with " polyurethane " paint.


Does it needed to be installed by a professional ?

Yes, we recommend that the body kits be installed by a professional, it is not just a bolt-on job. If you are not familiar with your bike, it is not easy to install it, un-properly fetment may damage the panel and reduce the lifetime of the cowl. So, we suggest all the bodywork be installed by a professional.


Can we only purchase single/individual parts ?

Yes, all single part, individual piece or partial kit purchase are acceptable. Single parts or partial kits are designed to compliment iFairings.com fairings and are not guaranteed to match up color wise, or design wise with OEM fairings, or fairings of any other type besides fairings purchased directly from iFairings.com. All single part, individual piece or partial kit orders are non-returnable or refundable.


How about returns, exchanges or cancellations ?

Here at iFairings.com we are dedicated to making sure your purchase is a satisfying one! If there are any issues with your purchase please contact us so we can do what it takes to make it right and get you back out on the road!

Returns are accepted at iFairings.com. All returned items must arrived in their original condition, un-mounted and free of defects. Return shipping is the at the expense of the customer. There is a 25% restocking fee on all returned items. Cancellations or orders that are in progress, and cancelled by the customer will be subject to a 25% restocking/handling fee. All orders are "custom" made at the time of purchase and cannot be fully canceled once production has commenced. Fairing orders that have been customized specifically for an individually customer cannot be cancelled or returned as these are one-of-a-kind items for that specific individual.


Should i pay customs tax for my order ?

All the prices on iFairings.com don't including the customs tax, because the customs tax vary a lot in different countries. So, we are not liable to any customs tax. Please contact your local custom to get the details of the import custom tax.